Please note that Free Call numbers are only available in the countries listed below.
Alternatively you can dial +49-40-30333-1466 (charged as international call).
Service hours : Monday 00:01 to Friday 23:59 and Sunday 7:00 - 14:00 (all UTC time).
Service languages : English at all service times, Chinese and German at local business hours.
| Name of the country | Free Call Number | Mobile access available? |
|---|---|---|
| Argentina | 00800 - 2255 6956 | No |
| Australia | 0011800 - 2255 6956 | Yes |
| Austria | 00800 - 2255 6956 | Yes |
| Belgium | 00800 - 2255 6956 | Yes |
| Brazil | 0021800 - 2255 6956 | Yes |
| Canada | 1 - 855 - 375 - 1013 | Yes |
| China | 0086-400-8423539 | Yes |
| Cyprus | 00800 - 2255 6956 | Yes |
| Czech Republic | 00800 - 2255 6956 | Yes |
| Denmark | 00800 - 2255 6956 | Yes |
| Estonia | 00800 - 2255 6956 | Yes |
| Finland | 00800 - 2255 6956 | No |
| France | 00800 - 2255 6956 | Yes |
| Germany | 0800 - 1824962 | No |
| Greece | 00800 - 2255 6956 | No |
| Hong Kong | 001800 - 2255 6956 | Yes |
| Hungary | 00800 - 2255 6956 | Yes |
| India | 0008000 - 410044 | Yes |
| Indonesia | 00780 - 34111945 | No |
| Ireland | 00800 - 2255 6956 | No |
| Israel | 014800 - 2255 6956 | Yes |
| Italia | 00800 - 2255 6956 | No |
| Japan | 010800 - 2255 6956 | Yes |
| Kyrgyzstan | 00800 - 2255 6956 | No |
| Latvia | 00800 - 2255 6956 | No |
| Luxembourg | 00800 - 2255 6956 | Yes |
| Malaysia | 00800 - 2255 6956 | No |
| Malta | 00800 - 2255 6956 | No |
| Mexico | 01-800-123-1807 | Yes |
| Moldavia | 00800 - 2255 6956 | No |
| Netherlands | 00800 - 2255 6956 | Yes |
| New Zealand | 00800 - 2255 6956 | Yes |
| Norway | 00800 - 2255 6956 | Yes |
| Philippines | 00800 - 2255 6956 | Yes |
| Poland | 00800 - 2255 6956 | Yes |
| Portugal | 00800 - 2255 6956 | Yes |
| Russia | 810800 - 2255 6956 | No |
| Singapore | 001800 - 2255 6956 | Yes |
| Slovenia | 00800 - 2255 6956 | No |
| South Africa | 09800 - 2255 6956 | Yes |
| Spain | 00800 - 2255 6956 | Yes |
| Sweden | 00800 - 2255 6956 | Yes |
| Switzerland | 00800 - 2255 6956 | Yes |
| Taiwan | 00800 - 2255 6956 | Yes |
| Thailand | 001800 - 2255 6956 | Yes |
| Turkey | 0811-2130043 | Yes |
| United Kingdom | 0800-4725447 | Yes |
| United Arab Emirates | 8000 - 410945 | Yes |
| USA | 1 - 855 - 375 - 1013 | Yes |
| Uzbekistan | 810800 - 2255 6956 | No |
| Viet Nam | 12032378 | Yes |